1. About This Website
This website, theglowupcoach.com, is operated by Julia Myszkowska trading as The Glow Up Coach. By accessing this website or purchasing any product or service, you agree to these terms.
2. Services Offered
The Glow Up Coach offers 1:1 life coaching services, including the Glow Up Intensive (single session) and the Four Week Glow Transformation (4-session programme), as well as digital products including workbooks and ebooks. All coaching services are delivered online via video call.
3. Not Medical or Therapeutic Advice
Coaching is not a substitute for professional medical advice, diagnosis, treatment, therapy, or counselling. Julia Myszkowska is a certified nervous system regulation and somatic life coach — not a doctor, therapist, psychiatrist, or licensed mental health professional.
Nothing shared in coaching sessions or on this website constitutes medical advice. If you are experiencing a physical or mental health condition, please also seek appropriate professional medical support.
4. Refund Policy
All sales are final. We do not offer refunds.
Due to the personalised and time-intensive nature of coaching services — including the personalised programme built for each client following Session 1 — refunds are not available once a session has taken place or a digital product has been delivered.
Digital products (ebooks, workbooks) are non-refundable once downloaded or delivered, as they are digital goods supplied immediately upon purchase. This is in accordance with your right to cancel under the Consumer Contracts Regulations 2013 (SI 2013/3134), where the right to cancel does not apply to digital content once the download has begun with your prior express consent.
If you have a concern before booking, please contact us at info@theglowupcoach.com before completing your purchase.
5. Cancellations & Rescheduling
For coaching sessions, you may reschedule at no charge if you provide at least 48 hours' notice using the rescheduling link in your Calendly confirmation email.
Cancellations or no-shows with less than 48 hours' notice are non-refundable. The session will be forfeited.
If The Glow Up Coach needs to reschedule, you will be given as much notice as possible and offered the next available appointment.
6. Your Responsibilities
Coaching is a collaborative process. You are responsible for showing up to scheduled sessions, completing any agreed intake forms, and implementing any recommendations at your own discretion. The Glow Up Coach is not responsible for the results or outcomes of coaching.
7. Confidentiality
All information you share in coaching sessions is kept strictly confidential. Julia will not share your personal information with any third party without your explicit consent, except where required to do so by law.
Sessions are recorded for your benefit and shared with you only. Recordings are not shared with third parties without your consent.
8. Intellectual Property
All content on this website — including text, graphics, course and workbook materials, and branding — is the intellectual property of Julia Myszkowska trading as The Glow Up Coach. You may not reproduce, distribute, or commercially use any content without written permission.
Digital products purchased are licensed for your personal use only and may not be shared, resold, or distributed.
9. Privacy & Data (GDPR)
We take your privacy seriously. Any personal data you provide (name, email address, information shared via intake forms) is collected solely for the purpose of delivering the services you have purchased.
We will never sell or share your personal data with third parties for marketing purposes. You have the right to request access to, rectification of, or deletion of your personal data at any time by contacting info@theglowupcoach.com.
By purchasing a service or subscribing to our newsletter, you consent to receiving related communications from The Glow Up Coach. You may unsubscribe at any time.
10. Limitation of Liability
To the fullest extent permitted by applicable law, The Glow Up Coach shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability to you shall not exceed the amount paid for the relevant service or product.
11. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We may update these terms from time to time. The most current version will always be available here. Continued use of this website after any update constitutes your acceptance of the revised terms.
13. Contact
For any questions about these terms:
info@theglowupcoach.com
The Glow Up Coach — theglowupcoach.com